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Park Policies

Summer / Ultimate / Resident Discount Passes

Validity

Summer passes are valid from Memorial Day Weekend through Labor Day Weekend.

Ultimate Passes are valid for 12 months from the date of purchase.

Resident Discount Passes are valid for 2 summer seasons.

  • Use of individual pass is limited to the person whose name and photo appears on the pass
  • Fraudulent use of the pass will invalidate pass permanently
  • Holder of pass must abide by all rules and regulations of The Beach Ottumwa. Failure to follow all rules may result in the forfeiture of the pass and all privileges without refund.
  • Children age 8 and under must be supervised by an adult age 16 or older to enter the park

Lost Passes

Pass cards may be re-printed in the case of loss. Replacement fee is $3.00

A $3.00 fee will be charged to look up a pass record for forgotten passes. The Beach Ottumwa cannot keep passes at the admissions area.

Payment Plans

$10 deposit required to start a payment plan for summer season passes. Outstanding balance must be paid in full by May 1st. Outstanding payment plan balances will not be refunded. The value of the incomplete payment plan will be distributed in the form of 1-day admissions to The Beach Ottumwa.

Refunds

  • An individual may receive a refund for a Pre-Session summer pass purchase for any reason at any time prior to February 1st.
  • An individual may receive a refund for a pass purchase at anytime if more than 1 pass has been purchased for the same individual.
  • An individual may receive a refund for a season pass prior to June 1 if he/she experiences a medical condition that significantly interferes with his/her ability to utilize the facilities at The Beach Ottumwa. A written doctor's verification of the medical condition must be submitted for the refund to be approved.
  • An individual may receive a refund for a pass prior to June 1 if the individual is relocation to a primary residence located at least 25 miles from Ottumwa.

Park Hours

Park hours are subject to change without notice due to weather and other conditions. The outdoor water park will not open if the forecast high is bellow 70 degrees. The park will close if the temperature falls bellow 70 degrees or in the case of inclement weather. The park will close due to low attendance in accordance with posted requirements. Hours may be subject to change in the case of pre-scheduled special events. All special events will be posted at The Beach Ottumwa and on the website as soon as correct information is available.

Park Rules and Regulation

General

  1. Alcoholic beverages are prohibited
  2. Glass containers are prohibited and will be confiscated
  3. Food/drink prohibited on the indoor pool deck area.
  4. Smoking is prohibited at The Beach Ottumwa; there are designated smoking areas outside of the facility
  5. Only Coast Guard Approved flotation devices are allowed in the park. Water wings and small inflatable are allowed only in Kiddie Play area, and when child is accompanied by an adult.
  6. No pets allowed in the park
  7. Guests wearing shorts with metal studs may not ride ANY slides.
  8. PAGING IS NOT ALLOWED. Parents/Guardians who need to find a child may enter the park with a 10 minute parent pass free of charge. Those using a parent pass must be escorted in and out of the park by a Supervisor.
  9. Guests with open cuts, abrasions, and sores are not permitted to enter the water
  10. Children age 8 and under must be accompanied and supervised by and adult age 16 and older while in the park
  11. No running or horseplay.
  12. Fins/Snorkels/Masks which cover the nose. Not permitted in any pool except the competition pool. Only for use by adult lap swimmers.
  13. No diving is allowed in any pool, with the exception of the deep end of the competition pool.
  14. No deck furniture is permitted in any pool, or at the edge of the wave pool.
  15. Eyeglasses require a head strap
  16. Balls, Frisbees and other toys prohibited in every pool. (may be used in sandy play area)
  17. Lifeguards have the authority to prohibit any behavior or activity that poses a risk of injury

Wave Pool

  1. Guests must enter/exit from the zero depth end of the pool only
  2. No running
  3. No holding, touching or pulling of the rope located at the deep end of the pool.
  4. No standing on or kneeing on tubes
  5. Use of ladders is limited to emergency removal and staff only
  6. Only staff Lifeguards are allowed in the area between the ropes and the edge of the pool

Kiddie Play Area

  1. Children must be 52” and under to enter the Kiddie Play area.
  2. Children playing in a rough or unsafe manner, regardless of height, will be asked to leave the Kiddie Play area.
  3. No walking up the otter slide
  4. Feet first riding, either on front or back side, ONLY allowed on the Otter Slide
  5. Lifeguards has the authority to restrict adults from riding the Otter Slide, due to the possibility of collision and injury at the bottom of the Otter Slide. Based on bather load, Lifeguard may make one of the following determinations:
    1. If adults may ride the Otter Slide
    2. If adults may ride Otter Slide if an infant is riding on their lap
    3. If adults may not ride Otter Slide for any reason

Indoor Catch Pool

  1. Guests must wait at the bottom of the slide stairs until guest in front of them has exited the slide
  2. Lifejackets may be worn. Lifejacket must be worn correctly
  3. Only single riding allowed
  4. Exit catch pool stairs immediately after riding slide
  5. Open swimming allowed only in the north half of the pool when slide is running
  6. No hanging on/ sitting on/ touching of rope
  7. An adult may catch a rider exiting the slide flume, however, only 1 guest at a time is allowed to enter the south end of the catch pool
  8. Lifeguard has the authority to restrict riders when unsafe/ uncooperative behavior is exhibited

Slides - General

  1. Guests must behave in safe and orderly manner.
  2. No swim suits with zippers, buckles, rivets allowed on the slide
  3. Pregnant guests, and those with heart conditions or back problems should not ride the slides
  4. Physically challenged guests are advised against riding slides due to the potential risk or serious injury
  5. Lifejackets allowed only on the indoor slide. Lifejackets are not allowed on the speed or body slide
  6. All riders must ride slide feet first, on back side. EXCEPTION: Otter Slide: Riders may ride on stomach as long as they are riding feet first.
  7. Single riding only EXCEPTION: Otter Slide

Speed Slide

  1. Guests MUST ride lying on their back with ankles crossed an arms folded across chest
  2. RIDERS MUST BE AT LEAST 48” TALL TO RIDE. NO EXCEPTIONS.
  3. Guest must exit run out area immediately and stay behind rope which surrounds run out area
  4. No Lifejackets
  5. No pushing off or grasping of beam above take off point
  6. Guest must wait behind yellow line until Lifeguard gives permission to enter the slide
  7. Lifeguard has the authority to restrict riders when unsafe/ uncooperative behavior is exhibited.

Body Slide

  1. Feet first riding only, either sitting up or laying down
  2. Guest must exit catch pool immediately. Swimming is not allowed in the catch pool. Guest may sit on the top 2 steps only. Only lifeguards are allowed to catch/ assist riders exiting the slide
  3. RIDERS MUST BE AT LEAST 48” TALL TO RIDE. NO EXCEPTIONS
  4. No stopping, spinning, or kneeling while descending the slide
  5. Lifeguard has the authority to restrict riders when unsafe/ uncooperative behavior is exhibited

Basketball Court

  1. All players must wear appropriate athletic shoes
  2. All players must be dry
  3. Chairs and tables may not be place on the basketball court or on the grass next to the court
  4. Absolutely no hanging on the rim