Fire Department - Frequently Asked Questions

Q. Whats your response time? 
A.   In 96% of calls for service in Ottumwa, we arrive on the scene with personnel and equipment in 5 minutes or less.

Q. What is Ottumwa's ISO Rating?
A.  Ottumwa's ISO Rating was upgraded to a four in October 2011.  The ISO rating is based on a formula that considers a community's fire personnel and equipment, water supply and dispatching capabilities. It is used by the insurance industry to develop premium rates for residential and commercial businesses.

Q. What are those small fire trucks? 
A.  In October 2010, the Ottumwa Fire Department added two Mini-Rescue Trucks to the fleet. The trucks are utilized on emergency medical calls, smoke complaints, and other calls that do not require a large pumper engine. The new trucks also will represent a significant cost savings in fuel and maintenance costs compared to the department's larger pumper trucks.  One truck is housed at each fire station in Ottumwa.

Q. Are fireworks allowed in Ottumwa?
A. Sparklers and worms/snakes are the only legal fireworks in Iowa.   Larger fireworks displays are permitted by licensed operators with approval by the City.

Q. Can I burn yard waste?
A. Yes....BUT, those who choose burn yard waste are reminded that the State Fire Code requires that outdoor fires must be under control and attended at all times. Adequate means for extinguishing must be readily available. Municipal code prohibits the burning of leaves or other debris in the street or on sidewalks.

Q. My neighbor is burning leaves and it stinks.   Can I make a smoke complaint?
A.   Yes.  Call 641 - 683 - 0666  or   641 - 683 - 0667.     If the Ottumwa Fire Department receives a complaint about smoke, they investigate the source and, if necessary, put out the fire. If they receive repeated complaints about a specific offender, a citation can be issued.

Q.   Can I burn garbage or newspapers?   
A. No.   Burning of trash, garbage, household or commercial solid waste, recyclable materials, plastics, furniture, tires, appliances, building materials and waste oil is unlawful in the City of Ottumwa. The penalty for violation is a civil citation